Koala Calm — Support

A calm companion that helps you spend less time on your phone.

Need help, found a bug, or have a suggestion? We'd love to hear from you.

Email Support

We typically reply within a couple of days.

Frequently asked questions

How do daily check-ins and streaks work?

Check in once a day and tell Koala how your day went and how much time you spent on your phone. Each check-in continues your streak — but if you miss a full day, your streak resets, so try to check in every day!

How does Focus Block work?

Tap Focus Block, choose a duration, and pick the apps you'd like to block. During the session those apps are paused so you can stay present. You can end early, but Koala will gently ask you to pause and breathe first.

Why does it ask for Screen Time permission?

App blocking uses Apple's Screen Time (Family Controls). Granting it lets Koala block the apps you choose. Your selection stays private on your device — we never see it.

I don't see the Live Activity on the Dynamic Island / Lock Screen.

Make sure Live Activities are enabled in Settings → Koala Calm → Live Activities. The countdown appears while a focus session is running.

Is my data private?

Yes. Everything stays on your device — we don't collect or transmit any personal information. Read our Privacy Policy.

Contact

Koala Calm Studios · dylferrari5@gmail.com